• Fees are collected prorata for 39 weeks of classes throughout the year. Payments are split between 12 equal monthly payments which means fees of the same amount will be collected when there is holiday time.

  • We require one month’s written notice by email before cancelation.

  • In Step reserve the right to remove from our programme, without refund, anyone who is found to be bullying, misbehaving or displaying disruptive behaviour.

  • You must declare all medical conditions during registration on Class For Kids and keep us up-to-date should this change by emailing dance@instepdumfries.com

  • You must declare if you do not want your child to be photographed for marketing use, and keep us up-to-date should this change via email.

  • Your booking is not confirmed until payment has been received.

  • Failure to pay will result in your child being unable to participate in class and their place will be lost.

  • We don't issue refunds for missed sessions due to your own circumstances.

  • If there are any sessions cancelled by In Step we will offer a make-up session.

  • In Step reserve the right to change or combine classes due to low attendance at any point in the year.

  • We collect an annual membership fee on 1st October each year automatically. This membership fee allows us to continue to be sustainable and reinvest in our dance school to provide the best service possible to our dance families. Dance fees pay for the dance classes but there is so much more to running a value packed dance studio like ours. This fee contributes to staff wages and training, equipment, props, music, tech, wifi, utilities, water charges, insurances, studio & fire safety maintenance, internal & external training and coaching, seasonal decor, gifts & cards, cleaning, waste collection, marketing, admin, customer service and more.

Terms & Conditions of Merchandise Purchases

Refund Policy

Merchandise may be returned within 28 days of purchase if there is an issue with the product providing it has not been washed or personalised.

You have the right to change the size of your order if it doesn’t fit.

Orders can not be refunded if you decide to leave In Step after placing an order.